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Read this report to learn:
How important sustainability, inclusivity and diversity are to today’s consumers
The most trusted sources of information for fashion products
What consumers expect from fashion retailers, and the impact brand values and ethics can have on their buying behavior
We partnered with Drapers to create a report to help us understand how fashion retailers are using customer reviews, and how you can make the most of them too. In this report, you will learn:
How to use reviews to inform product and merchandising decisions
What to do with bad reviews
How other big fashion retailers leverage customer feedback across all channels, and how you can master the art of reviews too
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Colin Johnson, Online Marketing Manager
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Deane Brooks, Director