How do you define successful customer service?
Providing great customer service means investing more of your time into your own customers and their expectations. This will help you deliver a seamless customer journey, from the top of the funnel to the checkout.
Author
Flora Frichou
Global Content Marketing Manager
When she's not writing, Flora likes to think of herself as a professional online shopper. She loves a bargain and could spend hours comparing and researching products online. That's one of the reasons why Flora believes in Trustpilot's mission to make the world a better place, one review at a time. If you would like to learn more about Flora, you can find her on LinkedIn, or read more from her on the blog.
