Unlock key insights with your new Spotlight Report

Unlock key insights with your new Spotlight Report

At Trustpilot, we know that understanding your customer feedback is crucial to growing your business. That’s why we’re excited to announce your new personalized Spotlight Report which sits alongside our Review Insights offering. 

Powered by generative AI and data analytics, your Spotlight Report does the heavy lifting for you. Each week and month, you’ll receive a concise report in your Trustpilot app that captures the key themes across every review your business receives. This smart summary highlights core insights for your business—what’s working well and what needs attention—and how your Trustpilot performance metrics are trending over time.

Designed to save you time and effort, the Spotlight Report focuses on the data that matters the most, helping you make informed decisions that drive meaningful improvements in your business.

How to view your Spotlight Report 

To view your Spotlight Report you have two options: 

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  Via the Trustpilot App: View your Spotlight Report directly in the app by clicking on the Analytics tab.

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  Direct to your email: Set up automatic send schedules or send ad-hoc emails of your Spotlight Report to key stakeholders within your business or external agencies.

For more information on accessing and using your Spotlight Report, visit our dedicated page at the Trustpilot Help Center. You can also reach out to your Customer Success Manager for additional support.

This feature is only available to businesses on our Enterprise plan. If you’re new to Trustpilot or you’re considering upgrading your current plan to our Enterprise offering we’d love to speak with you. Request a personalized demo with our team to see how Trustpilot’s analytics tools can support your data-driven decisions.